Interrupted Integrated Health Care: How Primary Care Practices Utilized Tele-Health and Coordinated Team-Based Care in Response to COVID-19

Investigators: Brianna Lombardi, PhD, MSW; Lisa de Saxe Zerden, PhD, MSW; Erica L. Richman, PhD, MSW

This study will investigate how integrated health care (IHC) teams adapted during COVID-19 with a specific focus on their use of tele-health and how they adapted components of IHC such as warm hand-offs between providers and patients, referral linkages, and communication during the pandemic. This study also aims to identify innovative ways IHC practices delivered primary care that addressed patient physical, social, and behavioral health needs during a pandemic and understand areas in which innovation can continue or be reinforced in the post-pandemic period.

• Lombardi BM, Zerden Ld, Krueger DK, Wonnum SJ, Richman EL. 2024 July 15. When Interruption Becomes Innovation: How Integrated Behavioral Health in Primary Care Adapted During COVID-19. Fam Med. https://doi.org/10.22454/FamMed.2024.168465.

• Lombardi B, Zerden L, Krueger D, Richman E. 2023 June. Interrupted Integrated Healthcare? How Primary Care Practices Adapted Core
  Components of Integrated Healthcare in Response to COVID-19. Policy Brief. The University of North Carolina at Chapel Hill. Carolina Health Workforce Research Center.

• Lombardi B, Zerden L, Krueger D, Richman E. 2024 April. Interrupted Integrated Healthcare? How Primary Care Practices Adapted Core Components of Integrated Healthcare in Response to COVID-19. Abstract. The University of North Carolina at Chapel Hill. Carolina Health Workforce Research Center.