Developing the Patient-Centered Workforce Needed for our Rapidly Changing Healthcare System

Product type: presentation at Duke Grand Rounds to the Department of Community and Family Medicine.

Presenter: Erin Fraher, PhD


  • The health care system is undergoing rapid change. Workforce will need to transform
  • The State of the State-despite what you see in the press, NC (generally) doesn’t face shortages. It’s a maldistribution issue—by geography, specialty, ethnic/racial diversity and setting
  • MAs and Family Physicians have somewhat divergent perspectives on MA roles in primary care practices in NC, but this gap can be closed
  • To transform the workforce, we are going to have to move from old school to new school workforce planning approaches

Check out the full presentation here.